Technical Solutions Engineer (Bilingual).

Description

Locusview is a fast-growing startup developing and deploying next generation software for the natural gas, utility, and pipeline industries. We are building a world-class product and deployment team who is passionate about developing and delivering practical, industrial-scale solutions. Our products are leading the way in an industry at the beginning of their digital revolution. 

While Locusview is a fast-paced company, we offer a relaxed yet stimulating work environment where employees have the opportunity to use their creativity and innovation on a daily basis. We believe in our people, and we provide the resources and opportunities for them to explore and grow. 

Job Summary

The Technical Solutions Engineer (TSE) is the owner of all technical client-facing interactions and deliverables in the Locusview client project team. Working closely with the Product & Development teams, the TSE has primary responsibility for gathering requirements, designing, process mapping, configuring, and managing client-specific end-to-end technical solutions that meet client requirements, including supporting integration with existing IT systems. Strong attention to detail & conceptual understanding of how LVS technology provides value, creative problem solving, and ability to lead multiple projects simultaneously are essential skills for this position.

Job Responsibilities

  • Lead and document all client technical software solution requirements 
  • Design, create, and manage client-specific end-to-end technical solutions to meet client requirements, including configuring mobile, web, export, and report applications or services
  • Analyze and improve as-is/to-be client business processes and workflows for new technology implementation
  • Develop process maps for as-is and to-be states
  • Compile client deliverables including:
  • Requirements Gathering Summary
  • Functional Design Document
  • User Acceptance Testing Document
  • Test configurations for mobile, web, export, and report applications or services
  • Write client release documentation
  • Create and maintain all back-end reference documents
  • Log product bugs and enhancements
  • Participate in process improvement initiatives

Requirements

  • 2-3+ years demonstrated experience implementing complex technical solutions
  • Bachelor's degree in a relevant technical field (IT, engineering, GIS)
  • Bilingual fluency in Spanish & English
  • Including business & technical Spanish
  • Highly-motivated with the ability to work and learn independently
  • Experience providing services in a consultant or product role
  • Experience leading technical projects
  • Strong verbal and written communication skills
  • Resourceful with a willingness to find creative solutions to complex problems and a bias towards action

Desired Skills and Experience

  • Ability to read, write and speak Portuguese (preferred)
  • Experience implementing mobile, web, data export, or GIS technologies with clients
  • Experience working with data-driven and integration solutions
  • Experience with enterprise work & asset management software products (SAP, Maximo, Asset Suite)
  • Experience with GIS software products (Esri, ArcFM, Smallworld)
  • Experience managing software product development
  • Experience creating & writing workflow and business process white-papers
  • Experience with high-accuracy field data collection, including GPS and RTK

Other

  • Must be authorized to work in the US
  • Must be willing to support and able to moderate (25%)  levels of travel throughout US
  • Competitive pay and benefits, including: 
  • 3.5% 401k matching 
  • 80% company provided healthcare coverage
  • Employee stock option plan
  • Casual work environment
  • Located close to public transportation, including Ogilvie and Union Station


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